Topic outline

  • Overview

    This course introduces you to research, tools and strategies to continually improve performance and productivity of yourself and your team. It focuses not only on the "what have we got to do today?" but "how can we become better today?

    People like to be recognised as individuals making a difference, not just a cog in the wheel. Making it important to invest in ourselves and those around us to help make our working environments the best we can make them.

    This course is suitable for anyone managing a team or project managers who deliver results by managing others. See 'which level do I need', for more information.

    • Manager and leader course (managers of work or people)

      Learning outcomes

      By the end of this course, you will be able to:

      • Use regular conversations to create a trusting and supportive environment
      • Provide effective feedback to promote performance improvement and self awareness
      • Develop insight in to the motivations of your team and use this to enhance productivity


      Booking information

      Prior to booking, establish with your manager how you will apply your learning to develop your own performance and productivity.

      This course is for HCC & HC ONLY

      To book - go to the Learning Zone

      No suitable dates? - HCC & HC staff can request dates through the Learning Zone