Topic outline

  • Overview

    This course will enhance your ability to promote a culture of continuous improvement, agility and innovative thinking.


    There are 2 levels available, with one aimed at staff and managers and the other at strategic leaders. See 'which level do I need', for more information. 

    • All staff and managers (for everyone)

      Course outline

      This module will enhance your ability to promote a culture of continuous improvement, agility and innovative thinking.

      Learning outcomes

      By the end of the course you will be able to:

      • Apply practical tools and techniques to creatively rethink ways of delivering outcomes.
      • Analyse and evaluate ideas generated and the options available for service development and solutions.
      • Actively promote a culture of innovation and agility and enhance the service delivery by influencing others so that innovative-thinking is an integral part of the way everyone works.


      Booking information

      This course is for HCC & HC ONLY

      To book - go to the Learning Zone

      No suitable dates? - you can request dates through the Learning Zone


      Before attending the course

      Please read the       Method of Innovation pdf