Topic outline

  • Introduction

    Mentoring is a supportive form of development which focuses on helping an individual improve their skills, knowledge and behaviour.  Mentoring normally involves two parties, the Mentor (the person providing the support) and the Mentee (the person receiving the support). It has a number of benefits and can be a highly effective form of development.

      • The Mentor – is normally an experienced advisor and role model, they use the relationship as an opportunity to practice communication skills, reflect on their own practices (through challenge) and increase their understanding of others work. 
      • The Mentee – uses the Mentor as a sounding board for practical advice and for transfer of knowledge, skills and judgement.


    Mentoring has a number of benefits and can be a highly effective form of development but mentors and mentees must both take responsibility for contributing to the mentoring relationship.

    To help mentees and mentors have a positive mentoring relationship, this page provides information about the mentoring process and gives support to both the mentors and mentees with developing relevant skills.  Each mentoring relationship will be unique, but to be effective, what they must all have in common are mutually agreed objectives.

    Mentors

    If you are a mentor, or are considering mentoring others, the resources on this page will help to support your mentoring skills and improve on your effective practice. 

    Mentees 

    If you are looking for a mentor, start preparing by using the resources on this page, consider your development objectives, and talk to your line manager about how you think you would benefit from mentoring.

    Identifying a Mentor

    Some departments may have internal lists of mentors, some development programmes will have identified mentors for the programme (such as TLP), and the Staff Networks may be able to help in identifying a mentor. 

    For those on an Apprenticeship, contact your programme provider about the specific mentoring services they will have available to support you.


    • What is Mentoring?


      The difference between coaching & mentoring?

      Coaching and mentoring are development techniques based on the use of one-to-one discussions to enhance an individual's skills, knowledge or work performance.

      The eLearning module below outlines the main difference between coaching and mentoring, and when to use both.




    • Mentoring skills pack for mentors and mentees

    • Training resources

      If you have access to the Learning Zone, there are several courses which will support your mentoring relationship, and develop your communication and feedback skills.

      Have a go at searching for the following (course codes are included below to make it easier to find these courses):

      • Mentoring - 60 seconds (LMS_ELG HCC_CR_HWFD_LDMN_07047ELG) - 1 min Micro eLearning on the Learning Zone
      • Constructive feedback (MS_ELG HCC_CR_HWFD_LDMN_06798ELG) - 5 mins eLearning on the Learning Zone
      • Good communication (LMS_ELG HCC_CR_HWFD_PRFF_06925ELG) - 10 min eLearning on the Learning Zone
      • Giving and receiving feedback (LMS_ELG HCC_CR_HWFD_LDMN_06921ELG) - 20 min eLearning on the Learning Zone